FAQ

1. ❓ What is DTF (Direct-to-Film) printing?

DTF printing is a method that prints your design onto a film, applies adhesive powder, and heat presses it onto garments. It works on cotton, polyester, blends, and more.

2. 📏 What sizes do you offer for DTF transfers?

We offer DTF transfers by size and gang sheets (typically 22" wide by custom length). You can upload your own artwork or use our DTF Gang Sheet Builder to customize.

3. 🧰 How does the DTF Gang Sheet Builder work?

Upload your PNG, JPG, or PDF files, arrange your artwork on a digital canvas, preview it live, and submit your order — all online, hassle-free.

4. 🖼️ What file types should I upload?

We recommend transparent PNG files at 300 DPI for best results. JPG and PDF are also accepted, but PNGs ensure cleaner, crisper edges.

5. ⏱️ What is your turnaround time?

Most orders are printed and shipped within 24–48 hours, Monday through Friday. We move fast so you can keep your production rolling.

6. 🚚 Do you offer rush or express shipping?

Yes, we offer priority and express shipping options at checkout. Need something ASAP? Contact us to discuss faster solutions.

7. 🔁 Can I cancel or return my order?

Unfortunately, custom-printed transfers are non-refundable. Please double-check your artwork and order details before submitting.

8. 💰 Do you offer bulk discounts?

Yes! We provide discounts on large gang sheet orders and high-volume DTF transfer purchases. Email info@backpocketdtf.com for a custom quote.

9. 📦 How do I track my order?

Once shipped, you'll receive a tracking number by email. Use it to follow your shipment directly to your door.

10. 🎨 Can I print full-color designs?

Absolutely! Our DTF printers handle full-color, high-resolution prints with no limitations on color count or gradients.

11. 👕 What fabrics are compatible with DTF transfers?

DTF transfers work on cotton, polyester, blends, canvas, and more. They're flexible, durable, and have a soft hand feel.

12. 🔥 What are the recommended heat press settings?

  • Temperature: 315°F (157°C)

  • Pressure: Medium to high

  • Time: 10–15 seconds

  • Peel: Hot or cold

13. ❌ What kind of designs should I avoid?

Avoid low-resolution files, images with watermarks, or overly compressed JPGs. Use crisp, clean files for best results.

14. 📍 Where is Back Pocket DTF located?

We're located at 132 Fletcher Ave, Waterloo, Iowa 50701. All orders are processed and shipped from this facility.

15. 📧 How can I contact you?

You can email us at info@backpocketdtf.com or visit our Contact Us page. We're happy to assist with questions, quotes, or special requests.